Get 10% off your first order using code
Free standard shipping on all orders over R900
We don't close over the holidays but delivery from 19th December to 6th January, will take longer, Cape Town 3 to 4 days, Other cities 5 to 7 Days & Rural 8 to 10 Days.
19th December is the last day to order to ensure a Christmas delivery.
19th December is the last day to order to ensure a Christmas delivery.
Get 10% off your first order using code
Free standard shipping on all orders over R900
We don't close over the holidays but delivery from 19th December to 6th January, will take longer, Cape Town 3 to 4 days, Other cities 5 to 7 Days & Rural 8 to 10 Days.
19th December is the last day to order to ensure a Christmas delivery.
19th December is the last day to order to ensure a Christmas delivery.
Below are some of our more common questions. If you did not get your answer please do email us or contact us.
Sure, no problem.
Franschhoek 021 876 2992
Stellenbosch 021 882 8689
Chelsea Village 021 683 7386
Franschhoek - Summer (October to April)
Mon - Sat
9am to 6pm
Sun & public holidays
9.30am to 5.30pm
Stellenbosch - Summer (October to April)
Mon to Fri 9am to 6pm
Sat & Public Holidays 9am to 4pm
Sunday 9.30am to 2pm
Chelsea Village - Summer (October to April)
Mon to Fri 8.30am to 5.30pm
Sat & Public holidays 9am to 4pm
Sunday 9.30am to 2pm
Below are some common questions about our products
It really depends on where you live.
Centra locations within big towns and cities 3 to 5 working days.
Outlying areas 5 to 7 Working days.
If you need delivery to be quicker do get in touch and we will make every effort to get your order to you in the time you need.
If you would like to pick up at any of other stores other than chelsea, please choose local pickup and send a message stating which store.
You will get an email when we get the order stating how long it will take to process and then another email with tracking no, and when it will be delivered.
Below are some common questions about shipping, returns, and exchanges
You may exchange for another size, or send back for a full refund for any reason. As long as the goods are in the same condition as they left our stores.
You will receive a card in your package which you can just fill out.
Then send back to the address on the card, and we will process your choice.
The cost is for the customers account, if you would like to send to a postnet then choose Franschhoek and email us to let us know so we can look out for it.
Yes, you can. But if you request a refund it will be done through the office. If you wish to swap and we have that size in store you can do on the day. If we do not have that size we can organise for the store where it is stocked to send to you at our expense.
Once we have received the goods back and we are happy they are in the same condition as we sent them out, it will take 2 to 3 days.
*If your whole order is being refunded, we refund all the instalments that we have collected. For example if you have only paid your first instalment, then we refund that instalment and cancel the outstanding (still to be collected) instalments.
If part of your order is refunded, we first cancel outstanding instalments or edit their value to match the new transaction value after the refund is applied. Only then will we refund instalments that we have collected if you are owed more for the refund than you have already paid.
When a refund is processed each instalment is paid back the card that was used to make the payment.
We don't EFT refunds unless crediting your card failed. We need to keep our operation lean, so you can continue to enjoy PayJustNow 100% Interest and Fee free!
* from Pay Just Now website - refunds
Yes we can, just drop us a message or email on what you would like to order and we can work out what the price would be. For one or two items like a dress or shirt it would be approximately.
R1200 to Africa
R1500 To UK, Europe, Middle East.
R1800 To Canada, Mexico & USA.
R2200 The rest of the world.
We would set it up for you on the website and you would be able to proceed with your purchase online.
