*If your whole order is being refunded, we refund all the instalments that we have collected. For example if you have only paid your first instalment, then we refund that instalment and cancel the outstanding (still to be collected) instalments.
If part of your order is refunded, we first cancel outstanding instalments or edit their value to match the new transaction value after the refund is applied. Only then will we refund instalments that we have collected if you are owed more for the refund than you have already paid.
When a refund is processed each instalment is paid back the card that was used to make the payment.
We don't EFT refunds unless crediting your card failed. We need to keep our operation lean, so you can continue to enjoy PayJustNow 100% Interest and Fee free!
* from Pay Just Now website - refunds